Shipping policy

Last Updated: July 2, 2026

Thank you for shopping with HomeFusion. This Shipping Policy explains how orders are processed, shipped, and delivered.

Order Processing

All orders are processed after successful payment confirmation.

Order processing usually takes 2–5 business days, excluding Sundays and public holidays.

Once your order is shipped, you will receive tracking details via email, SMS, or other available communication methods.

Shipping & Delivery Time

Estimated delivery time varies depending on the product and delivery location.

Delivery time for each product is clearly mentioned on the respective product page (below the product details).

Customers are advised to check the delivery timeline before placing an order.

Delivery timelines shown are estimated and may vary due to logistics, weather conditions, public holidays, courier delays, or other unforeseen circumstances.

Shipping Partner

HomeFusion fulfills deliveries through trusted third-party logistics and courier partners.

Once the order is handed over to the delivery partner, shipping timelines depend on the courier network and service availability in your area.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment.

Promotional free shipping offers may be available on selected products or order values.

Order Tracking

Once shipped, customers may receive shipment tracking information to monitor delivery status.

Tracking updates may take some time to reflect after dispatch.

Delayed or Failed Delivery

While we strive to ensure timely delivery, delays may occur due to circumstances beyond our control.

HomeFusion shall not be held responsible for delays caused by:

  • Courier service delays
  • Natural disasters
  • Weather conditions
  • Public holidays
  • Incorrect shipping information provided by customers
  • Restricted delivery areas

If delivery fails due to incorrect address or unreachable customer, re-delivery charges may apply.

Incorrect Shipping Address

Customers are responsible for providing accurate shipping details.

HomeFusion will not be responsible for delays or losses caused by incorrect or incomplete address information.

Lost or Damaged Shipments

If your package is lost in transit or arrives damaged, please contact us immediately with relevant details and supporting photos (if applicable).

Our team will review the case and assist accordingly.